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Welcome to Basildon District Council

E-Services - Report it online.


Abandoned vehicle - Notify us about an abandoned vehicle.

Animal - dead - Road kill only. We will not remove a dead animal from a private residence.

Animal - fouling

Animal - stray

Benefit fraud - If you believe someone is claiming benefits they are not entitled to, please notify our Benefit Fraud Team. (This is a fully confidential service).

Blocked Drains - Report blocked drains in a public area (street, park or other public area)

Broken street furniture (litter bins, benches etc).

Change of address - Use this form to let the Council Tax Office know.

Comment on Basildon Council - We will always welcome any comments and suggestions.

Complain about Basildon Council - If you are not happy with our performance you can lodge a complaint.

Compliment Basildon Council - Your compliments will help us to improve our standards.

Damaged or dangerous walls - Notify us of any damaged or dangerous walls on public paths and highways

Dangerous structures - Tell us about a building or structure you believe poses a threat to public safety.

Dumped syringes or drug related items

Empty Property Feedback Form Icon - tell us about any empty property you know of which might be suitable for rent.

Faulty /Broken Streetlight - Note the street name and the number on the streetlight column, then report it here.

Fly posting

Flytipping / Dumped rubbish / litter - Notify our Streetcare team about any Fly Tipping, Dumped Domestic Rubbish or Litter

Food hygiene complaint - Let our Environmental Health Services know about food safety and hygiene problems.

Fraud and corruption - Use this strictly confidential form to report any concerns you may have. Basildon Council is determined to combat fraud and corruption, whether it is attempted against the Council by outsiders or from within the Council by employees or by contractors working for the Council, or on Council premises.

Graffiti / Vandalism

Grounds maintenance needed (grass verges and hedges etc)

Health and safety investigation needed - Tell us if you believe a work premises should be investigated for Health and safety reasons or following an accident at work.

Lost property in Taxis. Report property left in a local taxi or private hire car

Missed refuse/ recycling collection - Notify our Streetcare department if we have not collected your refuse sacks.

Noise pollution (from building works, noisy neighbours etc)

Potholes and damaged pavements - Notify our Streetcare section about any Pot Holes in the road or damaged / dangerous paving, or even stolen paving or manhole covers !!

Spillage - Commercial Waste Collection - Report a spillage of commercial waste that needs to be picked up.

Spillage - Domestic refuse - Report a spillage of domestic refuse waste that needs to be picked up.

Spillage - Hazardous waste - Report a spillage of hazardous waste that needs to be picked up.

Spillage – on a public road - Report a spillage of matter on a public road that needs to be picked up.

Squatters and unauthorised occupants in Council Housing

Unauthorised building works - If you suspect a property has been built or improved without having obtained Planning Permission then use this form to notify our Planning department.

Unsecured or derelict properties - Report property which is unsecure, derelict or which has been unoccupied for a long time.

Graffiti / Vandalism