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Welcome to Basildon District Council
Reporting a Problem

Image - An Abandoned Vehicle
Abandoned Vehicles Feedback Form Icon
Report an abandoned vehicle
Image - Grafitti
Act of Vandalism / Graffiti Feedback Form Icon
Let us know about any graffiti or acts of vandalism in your neighbourhood
Image - Basildon District Council Logo
Comment on Basildon District Council Feedback Form Icon
If you have any comments, good or bad that you want to make about Basildon Council then we really want to hear them!
Council House Repairs
Council House Repairs External Site Icon
If you live in one of Basildon's Council Houses you can report minor repairs here.




Image - Report damaged or unsafe walls online.
Damaged or dangerous wall reporting Feedback Form Icon
Essex Highways and Transportation Service maintain and repair:
  • walls supporting the structure of the highway - these are called Highway Retaining Walls.
  • walls retaining land that has been excavated in cutting to form a highway parapet wall on bridges.
  • walls providing a safety barrier for example a steep drop at the other side of the wall.
Image - Streetlighting Column
Faulty / Broken Streetlight Feedback Form Icon
Make a note of the number on the streetlight / streetlamp column and which street it is in then report it here.
Image - Aburst main drain
Flooding / Blocked Drains
Telephone numbers of various agencies to contact in the event of drainage problems and/or flooding.
Image - A Fly Tip
Flytipping or Dumped domestic Rubbish Feedback Form Icon
Tell us all you can. We really want you to help us tackle this increasing problem.
Image - Puzzled Looking Girl
General Enquiry Feedback Form Icon
We are more than happy to help you with your enquiry but have you tried the online Search facility or the A-Z directory to find the information you are looking for?
Essex Police Badge
Minor Crime External Site Icon
Non-Emergency Minor Crime Notification for the Police Service of the United Kingdom
Image - Market stall
Market Grounds - Cleanliness
If you wish to report a problem with the cleanliness of one of the District's open market grounds
Image - Women with a complaint
Make a Complaint Feedback Form Icon
If you have an issue with a third party then Basildon Council might be able to help. It could be a noisy neighbour, a barking dog or an over grown verge, whatever your complaint use this form to let us know.
Image - Prompt for reporting Missed Refuse Collection - Some Refuse Sacks awaiting collection
Missed Refuse Collection Feedback Form Icon
Notify our Streetcare department if we have not collected your refuse sacks.
Image - prompt for reporting potholes - a pothole in a pathway
Potholes / Damaged Paving Feedback Form Icon
Notify our Streetcare section about any Pot Holes in the road or damaged / dangerous paving, or even stolen paving or manhole covers !!
Image - prompt for reporting Benefit Fraud - report it here confidentially
Benefit Fraud Feedback Form Icon
If you suspect someone of making false benefit claims we need you to contact us. You can remain completely anonymous if you wish - if you do give us your details they will remain confidential.
Image - prompt for reporting an unauthorised development
Unauthorised Development Feedback Form Icon
If you suspect a property has been built or improved without having obtained Planning Permission then let our Planning department have the details.
ONLINE
REPORTING
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Various miscellaneous
matters.
Report various miscellaneous matters Feedback Form Icon
Use this online form to report any of the following:
  • Animal - Fouling
  • Animals - dead
  • Animals - stray
  • Broken Street Furniture (Litter bins, benches etc.)
  • Commercial waste collection - spillage
  • Council housing - squatters and unauthorised occupants
  • Dangerous structures and public safety
  • Domestic refuse collection - spillage
  • Flyposting
  • Grounds maintenance - landscaping (Grass cutting verges etc.)
  • Hazardous Waste Collection
  • Health and safety at work - investigation / accident
  • Open and derelict properties
  • Pollution Control - Noise
  • Public health - drainage
  • Spillage - Roads
  • Street Cleansing
  • Syringes, Needles or other drug related items
Image - prompt for website comments - a mini homepage
Website Comments Feedback Form Icon
Tell us about our website... Have you an idea for an improvement? Have you got information we should include? Have you found a fault/inaccuracy? - Please let us know.